10.20 Tire Storage Details

KB 2865, Release Note, Service Development, 7/24/2024

Version 10.20 introduces an exciting enhancement to our Tire Storage functionality! Dealerships now have the ability to delve further into tire details, capturing comprehensive information about tire conditions and specifications. This improvement is made possible by the addition of new columns to both the Tire Storage Entry Window and Tire Storage Dashboard, resulting in more precise records and enabling comprehensive tracking and reporting capabilities.

Furthermore, the tire marking-out process has been improved with a new prompt, which presents a list of default reasons, streamlining the procedure for Users.

Tire Storage Entry Window - Additional Columns

Dealerships now have the capability to input additional information in the Tire Storage Entry window. This includes the addition of supplementary columns for Model, Speed Rating, DOT, RFT, Tire Condition, and Rim Condition.

The fields for Model, Speed Rating, DOT, and RFT are now editable. When Users enter the first value, the subsequent rows automatically fill with the same value. Additionally, hovering over the DOT and RFT columns provides Users with helpful information about the column.

Tire Condition and Rim Condition are drop-down fields with selectable options, allowing Users to choose from a pre-defined list. Each row for these columns operates independently and does not auto-fill based on the first value.

Example: Tire Condition Selectable List

The On Rim field has been expanded to include additional options.

The Tire Storage Dashboard now includes all the newly added columns mentioned earlier. Users can effortlessly incorporate these columns into their dashboard display using the right-click customization option.

Tire Storage Dashboard - Marking Out Tires Default Reasons Added

When marking out tires from storage, a prompt has been introduced, allowing Service Advisors to choose a reason from a pre-defined list. This feature facilitates the tracking of the Customer's tires and identifying opportunities to encourage them to return for storage at a later time. It also serves as a backup, providing insight into the reasons for tire removal if needed in the future.

When choosing the Mark Tires Out option from the right-click menu on the Tire Storage Dashboard, a confirmation prompt will appear.

Upon confirmation, the Requires A Valid Reason window opens, where you can select a reason from the default list.

Choosing the Other option will prompt Users to enter a reason in a free-text field.

When generating the Marked Out Tires Report, the information includes the Reason, enabling the identification of trends based on the reasons provided.

To access this report, follow the path: Fixed Ops > Service Order > Reports > Management > Marked Out Tires