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The process of applying available Core returns to Parts Invoices has been streamlined with the improvements made to the
Reverse
function.
When selecting the Reserve option from the right-hand menu, Users will now see two choices:
-
Full Reverse
-
Credit/Core Return
This enhancement removes unnecessary steps, simplifies the workflow, and enables Users to complete a Core return in just a few clicks - keeping them focused on their primary tasks.
To view this change, follow the path:
Parts invoice > Right-menu: Processing > Reverse
Full Reverse
This option generates a
complete return
of the original Invoice amount, including any additional charges such as freight. When selected, the full return is automatically applied to all Part lines on the Invoice, eliminating the need for Users to manually select individual lines.
Credit\Core Return
This option allows you to process either a
Partial Return
or a
Core Return.
In the window, you'll find:
The layout closely resembles the one previously displayed when selecting the Reverse option, with an added Available Core Returns section at the bottom. This new section lets you select the Core Return to process. After making your selection, click
Ok
to confirm and apply the changes.
Please note:
If a Parts reversal includes a dirty Core being returned, lines for that Part cannot be selected in both sections simultaneously. Also, Core Returns are exempt from freight and restocking fees.
Once a Core Return selected, a
C-part number
appears in the Part line, indicating that a Core Return has been applied to the corresponding Part. To apply the Core Return, simply cashier the Invoice.
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