10.23 Service

KB 3244, Release Note, Documentation, 9/18/2025

Welcome to 10.23 Service

SPOTLIGHT FEATURE - Web Appointment Pages - New Layout

Version 10.23 transforms the digital experience with the brand-new Web Appointment Pages - designed to elevate your Customer journey. Enjoy improvements such as:

  • Enhanced Shop Maintenance configuration with increased flexibility and customization options tailored to your business needs

  • Clear, web-optimized descriptions for Transportation Types, enhancing clarity and streamlining the booking experience

  • A new User Maintenance feature allowing you to customize the display order of Advisors in the customer-facing list

  • Modern, streamlined Web Appointment page layouts featuring a professional design and intuitive booking flow

Explore all the latest exciting updates by clicking the link below!

KB 3255 Web Appointment Pages - New Layout

Service Velocity Dashboard

Introducing the Service Velocity Dashboard - a powerful new enterprise tool designed to elevate your Service Department. Key features include:

  • Real-time insights into Service operations

  • Cross-location metric comparisons made simple

  • Customizable views tailored to your teams needs

  • Critical data at your fingertips for quick, informed decisions

View the full details at the link below!

KB 3231 Service Velocity Dashboard

Service Fees Enhancements

Our Service Fees feature just got even better! Here's what's new:

  • Easily configure Percentage-based fees for both Parts and Labour

  • Cleaner interface for a more intuitive User experience

  • Get faster access to key information across related windows

  • Improved clarity for better decision-making

Learn more by clicking the link below!

KB 3253 Service Fees Enhancements

Price Code/ Op Code Enhancements

Discover the new Price Code and Op Code Maintenance features in Version 10.23! Boost your efficiency with these powerful enhancements:

  • Streamlined Pay Type & Price Code Prompts for a smoother, more intuitive workflow

  • Apply default Pay Type changes across multiple Op Codes with just a few clicks

  • Powerful New Utility Tool that automatically calculates the average time per Op Code over the past two years

  • Easily set a default Sublet code within Labour Price Code settings to ensure accurate posting and reduce manual adjustments

Click the link below to dive into these features!

KB 3227 Op Code and Price Code Enhancements

Service Additional Features

We are excited to introduce additional enhancements to the Service module! Discover a variety of powerful features built to simplify your processes and boost productivity. Click the link below to explore all the latest updates designed to elevate your daily operations.

KB 3220 Service Additional Features

Explore information about our weekly live Global Training sessions by clicking here!

Please email Releases@pbssystems.com with the subject line 10.23 to schedule an update.